Terms

Last updated November 13, 2026

These terms apply when you buy tickets or make an account on lgbtix.com, circuitpartytickets.com or dragqueenevents.com, the three sites LGBTix runs. By buying a ticket or making an account, you agree to them.

Who sells your ticket

Organizers sell their tickets on LGBTix. The organizer runs the event and is responsible for it: the show, the venue, the lineup, its code of conduct and its refund policy. LGBTix runs the ticketing and takes your payment for the organizer, through Stripe.

Prices

The price you see is the price you pay, fees included. Your card statement shows "LGBTIX*" and a short form of the organizer's name, like "LGBTIX* GLITTER SUNDAY", not the event's name.

Refunds

• Each event's page shows the last day for refunds. Until then, a refund gives back the ticket's full face value. The organizer makes refunds.
• Fees are refunded only if the event is canceled. Then every order gets back everything it paid, fees included.
• Refunds go back to how you paid, and can take a few days to show.

Your tickets

• Open your ticket on your phone at the door. Its code changes every 30 seconds, so a screenshot won't work.
• You can send a ticket to a friend through LGBTix, for free. Once they accept it, it's theirs.
• Can't go? You can put a ticket back on sale through LGBTix. If it sells, you get back the amount shown when you list it, based on the ticket's face value. Listings close 2 hours before the show, and the ticket works until it sells.
• Resell tickets only through LGBTix, at face value. Don't sell them anywhere else.

Paying in parts

When an event offers it, you can pay in parts. We charge the card from your first payment on each date shown, and your tickets arrive after the last payment. If a payment doesn't go through, we try again each day. The plan ends if a payment fails 3 times, if it isn't paid off 3 days before the show, or if you end it. When a plan ends, every payment is refunded in full.

Age limits

Some events are 18+ or 21+. You confirm your age at checkout, and door staff check ID at the door. They may turn away anyone without an ID that shows they're old enough.

How to behave

Every event has a code of conduct: the organizer's own, or LGBTix's. You agree to it when you buy a ticket. Staff may ask anyone who breaks it to leave.

Your account

Keep your sign-in to yourself. Anyone with your order link can open your tickets, so share it only with people you trust. You can delete your account at any time in Settings: your orders and tickets keep working.

Text messages

If you tap "Text me my tickets" on your order page and enter a US mobile number, we text that number one link to your tickets. That's one message per request, sent only when you ask. No marketing. An order can get up to 3 texts.

Msg & data rates may apply. Reply STOP to stop, HELP for help.

We don't share or sell mobile numbers or text consent with anyone for marketing.

Your privacy

Our Privacy Policy says what we keep about you, why, and who sees it.

Changes and contact

If we change these terms, we'll change the date at the top.

Questions? Write to us:

133 NE 2nd Ave, Suite 3106, Miami, FL 33132